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Q&A


Before installation| Usage instructionsAfter installation in daily lifeUnderstanding ingrown toenails

Before installation

Q1. Does a NailLlift install a over-cutting toenail?

A1. If the free edge is not long enough, the clips or wires, installed over-cutting toenails, tend to bite the toenail bed and cause pain. We suggest leaving around 2.5 millimeters white free edge for a NailLift installation. If it is not long enough, place the wires on top of the toenail edge, which means a NailLift should be installed upside down, and install only two clips to both corners of around 1 millimeter free edge.
 An installation for a toenail that the free edge is not long enough to install clips


Q2. Does it cause pain in the process of installation?

A2. Shape memory alloy wires lift the toenail edges and correct the excessive curvature. Therefore, the strong restoring force can rarely result in some pain or sensation as if the toenail is peeled off.Some people are experiencing that the pain is gone within the next day or so. Consider that leave it on and see how it will go for a while as an option. However, please remove it if you still feel discomfort. Such pain and irritating sensation can be avoided by gel nails after installation. Learn more about Gel Nails on a NailLift.


Q3. Can it be used by even a person having a metal allergy?

A3. The clips, installed a toenail, are made of medical stainless steel with high safety. The wires are alloy but coated with a thin-film fluoropolymer, so they cannot contact the skin directly.


Q4. My toenail is too thick to clip on and to be filed. Any thoughts?

A4. The clips are designed to catch the toenail with a thickness of less than 1 millimeter. Some people may have more thick toenails. Regular nail files are too gentle to file down the thick toenail roughly enough.
A NailLift comes with the specially made very rough (the harshest file in the industry so far) nail file.
Learn more about how to file a thick tonail by our nail file.

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Usage instructions

Q1. Can I cut the wires by scissors or nail clippers?

A1. We recommend using the nippers designed for cutting steel wires (or piano wires) to make cut wires, while a NailLift is installed.
  Highly recommended Nippers


Q2. I was not able to install a NailLift on my first try. Can I reuse it and start over again?

A2. The slack clips after unclipping are not strong enough to hook to the toenail. You can adjust the slack by tweezers, if necessary. If the adjustment does not work, apply an instant glue to hold the clips in place.


Q3. My toenail edge is sharply bent at its lateral. What if I have trouble installing a NaiLlift?

A3. A NailLift works by using four clips. Three clips are good enough for symmetrically curved toenail. If your toenail is sharply bent at its lateral, install two out of the four clips at both ends as close as possible to the toenail corners for a better result. Learn more about the specific installation for a toenail with one or both lateral plate edges sharply bent to form a vertical sheet pressing into a skin.


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After installation in daily life

Q1. How long does a NailLift procedure take to achieve the desired effect?

A1. A NailLift makes the edges of an ingrown toenail lift up immediately after installation. It is meant for retraining the affected toenail to grow to a flatter shape while installation. It takes at least one or two weeks for the desired shape setting.


Q2. How long should it stay on?

A2. It takes at least one or two weeks for the desired shape setting. Unfortunately, many people tend to experience recurring ingrown toenails. The frequency of recurring ingrown toenails may vary. This can happen weeks, months, or even years after the NailLift correction (and removal). It may delay or reduce the risk of the recurrence by keeping a NailLift on all the time as long as possible until the toenail grows uncomfortably long.Our recommendation is one to two month, the effect may vary by individual though.


Q3. Can I reuse a NailLift?

A3. We do not recommend reusing a NailLift. The slack clips after unclipping are not strong enough to hook to the toenail. The wires after removal are worn out and already cut at slightly inside from the toenail corners.Therefore, it is practically impossible to reuse or reinstall.


Q4. Can I still apply nail art such as gel nails to the toenail?

A4. Nail art including gel nails can be applied over the NailLift. Nail salons, adopting a NailLift correction, offers both nail art and a NailLift procedures.
  Gel Nails on a NailLift

Q5. I have applied clear gel to the top edge of my toenail as a protective sealer as instructed. How do I remove the NailLift?

A5. You first need to get the top layer of clear gel off to expose the installed clips. Then, you can get gel nails taken off in the usual manner. Learn more about how to remove the clips applied over gel nails.

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Understanding ingrown toenails

Q1. How do I prevent recurring ingrown toenails?

A1. Adequate physical stimulation from walking can prevent from developing an ingrown toenail. Narrow shoes including high heels that place excessive pressure on the big toe can be caused an ingrown toenail because the toe begins to be lifted off the ground and above the other toe. It is so called a floating toe. The problem of a floating toe can be handled with barefoot toe stand exercise as a preventative measure. That leads to a solution to an ingrown toenail and hallux valgus.


Q2. What is the difference between an ingrown toenail and infected ingrown one?

A2.

(Before a NailLift installation)

The picture above shows a typical ingrown toenail.
The lateral edge sharply bends forming a right angle. So, the symptoms of pain and swelling are caused by narrow footwear or applying the pressure.
The pain and swelling are likely to occur in winter due to pressure with tight shues or boots and to get better in summer due to flip flops, open-toed or loose-fitting shoes.The problem is only toenail deformity at this stage. Then, it is not regarded as a nail disease technically.

(After a NailLift installation)

A NailLift can correct this type of ingrown toenail and solve the problem.
It is on the menu by many foot care and nail salons, because it does not involve with nail deseases.


A NailLift installation needs to cut the toenail straight across. Some people tend to cut the visible all toenail corners of the free edge because they want to get rig of curved edges, which bite the toenail bed.
In that case, the edges start to grow into the skin more and hurt the lateral skin with swelling, which creates a vicious circle.


As an ingrown toenail progresses,  it shows signs including overgrowth of skin around the toe, infection, inflammation and a bad smell. At this stage, it is regarded as an infected ingrown toenail. An ingrown toenail develops and results in a (severe) infected ingrown toenail.       



After removing the surrounding affected tissue with an anesthetic injection, you can see that the toenail plate penetrates into the lateral toenail fold and skin here.
One of the conservative surgical treatment options is the removal of the affected margin of the ingrown toenail and be left to heal. However, there is a potential risk of the recurring one that the toenail rolls into the skin over and over again. It won't solve the actual cause of the problem.


This patient installs a NailLift without cutting a toenail. The picture on the upper right indicates completely reshaped toenail immediately after a NailLift installation.


The picture above shows three weeks after installation.  A NailLift is removed due to a cracked toenail since the toe is already healed and the ingrown toenail is corrected.


The picture above shows two months after removal.  An ingrown toenail, which is the previous step for an infected ingrown one, does not recur.

The point is that a NailLift even corrects an infected ingrown toenail, which is developed from a simple ingrown one.
It’s important to understand that infection symptoms themselves need professional treatment by a medical doctor.

= Pictures courtesy and the text under the supervision of Meijidori Clinic (in Shibuya, Tokyo) =




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